• Branch Manager Moscow

    Idaho Central Credit Union
    Job Description


    • Do you want to work at the fastest growing credit union in Idaho?
    • Are you motivated, outgoing and ready to take on a challenge?


    If you said yes we are ready for you to join the Idaho Central Credit Union Team.


    We have many branches statewide so there are many advancement opportunities. Each branch is staffed with a Manager, Assistant Manager, Financial Services Officers and Member Services Specialists. As a Branch Manager your primary function is to effectively operate a branch. You will coach staff and maintain business relations.


    1. Ensure smooth operation of the branch in all areas.
    2. Be an active member of the community by volunteering on service organizations.
    3. Develop and coach all branch personnel to meet branch goals.
    4. Innovative marketing of the Credit Union services.
    5. Develop and grow branch through business development activities.
    6. Ensure accurate balancing of individual MSS team member cash drawers.
    7. Ability to make sound lending decisions
    8. Maintain a continuous focus on meeting all NPS goals and Eagle Service standards with branch.
    9. Maintain acceptable levels of insurance penetration and Game of Work Sales goals.
    10. Ensure accuracy of daily vault and branch operations.
    11. Enthusiastic and motivational training on a weekly basis or more often if needed in the areas of member service, positional performance, positional growth and excellence, etc.
    12. Assign, direct, and coordinate the scheduling needs of the branch team.
    13. Effective team member recruiting, hiring, onboarding, mentoring, and training of new team members.
    14. Completion of performance documentation and adequate training to meet the needs of each position.
    15. Keeping informed of member needs or desires in regard to products and services.
    16. Take ownership of, support, and bring to resolution all member escalations.
    17. Upkeep and maintain physical facility.
    18. Ensure all team members’ appearance and dress reflects the standards of a financial institution.
    19. Monitor branch daily duty checklist to ensure all operational tasks are completed promptly and accurately, and that the branch remains in compliance at all times.


    Bachelor’s Degree or equivalent management experience.  Must have a minimum of three years’ experience as a branch team member. Mortgage Certification.  Business Account Certification.  Signature Guarantee/Medallion Stamp Certification, Notary Public.  Ability to work with other department supervisors.  Ability to supervise all personnel within the branch. Ability to effectively work and communicate with Administration. Ability to maintain the confidentiality of Credit Union and member records at all times.


    Be able to ensure the smooth operation of branch and quality service to the membership. Professional in appearance, attendance, quality, and quantity of work performed. Knowledge of all Credit Union functions, procedures, and policies. Prioritize to allow 15 hours per week for coaching. Be involved in business development and community service activities. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.


    Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit or stand for extended periods of time. Lift 20-40 pound (cash drawers and bags of coin etc.). Repetitive motion using wrists, hands, and fingers. Reach keyboards and cash drawers. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

    Must be eligible for membership at Idaho Central Credit Union to obtain employment.



    Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success.  Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho.  We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation.  We are a talent based organization looking for talented individuals to help our members achieve financial success.

    Contact Information